Hotels are one of the industries subject to various risks in the hospitality trade due to their business practices.
Hotels face various risks, including theft, assaults, prostitution, and sometimes even murder. For the most part, studies show that theft of guest or hotel property was the most prevalent. Hotel thieves go after guests’ money, possessions, cars, mobile devices, cell phones, laptops, hotel assets, and even televisions.
Guests come in all calibers, but they always choose the hotels based on the benefits they will appreciate, including concierge services, business centers, internet connections, gyms, restaurants, and let’s not forget the importance of safety and security. Guests always need to know what security measures are in place and that they feel safe and secure at all hotel facilities. Corporate clients with critical legal or confidential documents are always concerned about security measures, as are families staying at the hotel with their young children.
Most hotels have basic security measures in place. These may include security protocols and or procedures, CCTV surveillance systems, access controls, alarm systems, and onsite security personnel. Without proper security against criminality, hotels end up with a tarnished image that is hard to clear.
Having the proper hotel security requires having a complete security risk assessment by professionals to improve and reveal any inadequate security measures and evaluate threats and vulnerabilities. Risk assessment recommendations combat crime and provide proactive protection against future incidents. Without a risk assessment and risk management, hotel management will not foresee potential risks and prepare to protect against that risk or at least be able to reduce the losses that may accompany the event.